Widget — Display Rules, Colors, Avatar, Sound
The Widget tab controls the appearance and display behavior of the chat widget on your website. Go to Baza Live Chat → Settings → Widget.
Display Rules
Controls which pages the chat widget appears on.
Display Mode
- Show on all pages — widget appears on every page of your site (default)
- Show on all pages except selected — widget appears everywhere except the pages you choose
- Show only on selected pages — widget appears only on the pages you select
Pages
A multiselect list of all published pages and posts. Hold Ctrl (Windows) or Cmd (Mac) to select multiple. This field is only visible when Display Mode is not set to Show on all pages.
Header
Manager Name
The name displayed in the chat header as the operator name. Default: Live Chat.
Subtitle
Short status text shown below the manager name in the chat header. Default: We are online.
Colors (Starter & Pro)
Customize the widget colors to match your brand.
Primary Color
The toggle button background and accent color used throughout the widget. Default: #FFE050.
Secondary Color
The chat header background color and text color on buttons. Default: #111111.
Avatar (Starter & Pro)
Upload a custom avatar image shown in the chat header next to the manager name.
- Click Upload Avatar
- Select an image from the Media Library or upload a new one
- Click Use as Avatar
Recommended size: 64×64px. Click Remove to delete the current avatar.
Sound (Starter & Pro)
When enabled, a subtle sound plays in the visitor’s browser when a new operator message arrives. Useful for keeping visitors engaged when they switch to another tab.
Waiting Message
When enabled, a waiting message is shown in the chat after the visitor sends their first message. It reassures them that the message was received while they wait for a reply. The waiting message disappears automatically when the operator replies.
The waiting message text is configured in the Texts tab under Waiting Text.
Powered By Link (Starter & Pro)
By default, a small Powered by Baza Developers link appears at the bottom of the chat widget. Starter and Pro license holders can uncheck this option to remove the branding.
