Activity Log

The Activity Log records what happens in your booking system: who edited a booking, changed a status, adjusted a balance, or updated a service, and when. Useful the moment more than one person has admin access and something needs explaining.

Enabling the log

Go to Settings, General, System and turn on Enable Activity Log. Nothing is recorded before this is switched on.

What gets tracked

Each entry shows the date, the user who performed the action, the action itself, and, where relevant, the change in value (for example a balance adjustment amount). Entries are grouped by object type:

• Balance, top-ups, deductions, refunds, bonus credits
• Bookings, created, created manually, confirmed, cancelled, cancelled by the customer, awaiting payment, and other status changes
• Customers
• Loyalty

Filtering and export

Filter the log by user (search by name), object type, action, and a date range. Set how many entries show per page. When you need to keep a record outside the dashboard, or hand it to an accountant, use Export CSV to download the filtered results.